Frequently asked questions about smart express cabinets

The following are our frequently asked questions and answers about smart express cabinets. I hope these answers can solve your confusion. If your question is not listed, you can contact us and we will help you.

Question 1: What is smart express cabinets?

Answer 1: Smart express cabinets are an intelligent solution for parcel delivery in residential, commercial buildings, school, hospital and apartments, Smart express cabinets can allow the delivery and pick-up of parcels at any time of the day. Our smart parcel delivery & pick up lockers come in several sizes, based on the current needs of online commerce. They are suitable for both small parcels and large parcels. They increase efficiencies and provide secure, contactless pick-up options for recipients at their convenience. Plus, our smart parcel delivery & pick up lockers seamlessly integrate with receiving software, enabling you to receive and deliver with ease.

smart express cabinet

Smart express cabinet 

Question 2: How does smart express cabinet work?

Answer 2: Smart express cabinets manage the delivery and pickup of packages with four simple steps:

1)Delivery: 

Courier delivers parcel into the secure parcel locker device.

 

2)The server sends the delivery notification: 

The parcel recipient automatically receives a delivery notification with access code (via SMS or email).

 

3)Recipient enters pick up code: 

Recipient approaches the parcel locker and enters pick up code( received via SMS/Email).

 

4)Recipient collect: 

The designated locker door will automatically open. Recipient collects their parcel and shuts the locker door.

smart express cabinet access process

Access process of smart express cabinet

If you want to know more about the access process of smart express cabinet, you can watch the video below.

Question 3: How to calculate the quantity of smart express cabinets that I should buy to meet my business needs?

Answer 3: We recommend that you determine the purchase quantity based on your budget and the monthly or weekly package quantity within a certain range. If you still don't know how to calculate, you can tell us your current situation, and our professional project managers will provide you with professional solutions based on your situation.

smart express cabinet

Smart express station and smart parcel lockers

Question 4: What is the main cabinet? What is a secondary cabinet? How is it connected?

Answer 4: The one with screen system is the main cabinet, the one without screen system is the sub-cabinet. A main cabinet can control multiple sub-cabinets by connecting them in series. 

smart express cabinet with screen

Smart express cabinet with screen 

Question 5: What services can your company provide me?

Answer 5: Luoyang Baiwei Company is a high-quality supplier focusing on the R&D and production of smart locker cabinet software and hardware systems. We have an experienced R&D team and production factory to provide OEM/ODM smart storage cabinet customization services.

The main services we are able to provide are as follows:

1. Free product consultation, solution design, and quotation provision;

2. Accept ODM/OEM orders;

3. Support smart express cabinet hardware customization (express cabinet color, quantity, size), smart express cabinet software customization (access process, language customization, interface customization, payment methods docking, etc.);

4. API or SDK can be provided for you to integrate;

5. Free after-sales service and technical guidance;

 

If you are still looking for smart express cabinet, please feel free to contact us, we will provide you with professional customized solutions and high quality products.